Accessibility statement for Apply for communication support at a job interview if you have a disability or health condition (Access to Work)

This service is part of the wider GOV.UK website. There's a separate accessibility statement for the main GOV.UK website.

This page only contains information about the Apply for communication support at a job interview if you have a disability or health condition service, available at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work#apply

Using this service

This service is run by the Department for Work and Pensions. We want as many people as possible to be able to use this service. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • get from the start of the service to the end using just a keyboard
  • get from the start of the service to the end using speech recognition software
  • listen to the service using a screen reader

We've also made the text in the service as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this service is

The service is using common styles, patterns and components from the GOV.UK Design System which are widely regarded as accessible.

Some people may find parts of this service difficult to use:

  • JAWS screen reader software may not read out all page headings in Internet Explorer 11 – this is a known issue with JAWS version 18 or above, we recommend using a different browser to avoid this problem

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

In your message, include:

  • the web address (URL) of the content you need
  • your email address and name
  • the format you need

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this service

We're always looking to improve the accessibility of this service. If you find any problems that are not listed on this page or think we're not meeting accessibility requirements, you can report an accessibility problem (opens in a new tab).

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this service's accessibility

The Department for Work and Pensions is committed to making this service accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This service is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard

How we tested this service

The service was last tested on 17 May 2021 and was checked for compliance with WCAG 2.1 AA. The tests were carried out by the Department for Work and Pensions.

Preparation of this accessibility statement

This page was prepared on 8 September 2020. It was last reviewed on 16 June 2021.

Get help

Telephone

0800 169 0154

Monday to Friday, 8am to 6pm

Closed public holidays

Email

dwponline.helpdesk@dwp.gov.uk